Privacy Policy

1. Who We Are

Local Life (Web App www.locallife.uk) is operated by St Albans Mums. Our website is www.stalbansmums.co.uk

This Privacy Policy explains how we collect, use, and protect your personal information when you use the Local Life App and related services.

2. What Data We Collect

We may collect:

• ✓Name
• ✓Email address
• ✓Date of birth
• ✓Location information (if you choose to share it)
• ✓Business listing information you provide
• ✓Reviews, ratings, comments, and other content you submit
• ✓Payment information (processed securely by Stripe - we never store card details)
• ✓Usage information such as pages visited, features used, and interactions within the app

3. How We Use Your Data

We use your information to:

• ✓Create and manage your account
• ✓Display your business listing in our directory
• ✓Process payments and subscriptions
• ✓Provide customer support
• ✓Send account-related notifications
• ✓Improve and develop our services
• ✓Prevent fraud and maintain platform security
• ✓Send marketing communications where you have agreed to receive them

You can opt out of marketing emails at any time using the unsubscribe link or by contacting us.

4. Legal Basis for Processing

We process your personal information under the following legal bases:

• ✓Performance of a contract (providing our services to you)
• ✓Legitimate interests (improving and securing our platform)
• ✓Compliance with legal obligations
• ✓Consent (where required, such as marketing communications)

5. Public Directory Information

Business information submitted for directory listings may be publicly visible within the app and may include:

• ✓Business name
• ✓Description
• ✓Contact details
• ✓Website links
• ✓Opening hours
• ✓Images and logos
• ✓Social media links

Please ensure any information submitted for publication is accurate and appropriate for public display.

6. Location Data

If you choose to share location information, we may use this to show nearby businesses, events, promotions, and offers.

7. User Content

Reviews, ratings, comments, and other content submitted by users may be visible to other users of the platform.

In some cases, content may remain visible after account deletion where necessary to maintain the integrity of reviews and community discussions.

8. Who We Share Data With

We only share data with trusted service providers where necessary to operate the service, including:

• ✓Stripe (payment processing)
• ✓Supabase (secure data storage and authentication)

We do not sell your personal information to third parties.

9. International Data Transfers

Some of our service providers may process data outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place to protect your personal information in accordance with UK data protection laws.

10. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. However, no online service can guarantee complete security.

11. Data Retention

We retain personal information only for as long as necessary to provide our services and meet legal obligations. Account information may be retained for up to 12 months after account closure unless a longer retention period is required by law.

12. Your Rights

Under UK GDPR, you have the right to:

• ✓Access your personal data
• ✓Correct inaccurate information
• ✓Request deletion of your data
• ✓Restrict or object to certain processing
• ✓Request a copy of your data

To exercise these rights, contact us at karenstalbansmums@gmail.com

13. Children's Privacy

Local Life is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so we can remove it.

14. Cookies

We use essential cookies and similar technologies to:

• ✓Keep you logged in
• ✓Maintain account security
• ✓Enable core app functionality

We do not currently use advertising cookies or third-party tracking cookies.

15. Complaints

If you have concerns about how we handle your personal information, please contact us first. You also have the right to make a complaint to the UK Information Commissioner's Office (ICO): https://www.ico.org.uk

16. Contact Us

For any privacy-related questions or requests, contact:

Email: karenstalbansmums@gmail.com

We may update this Privacy Policy from time to time. Any changes will be posted within the app and on our website.